Vietnam Technical Services Company Limited always respects the privacy of customers and is committed to implementing the Privacy Policy for personal information that you provide to the company. Content of the privacy policy:

Acceptance of the Privacy Policy

By interacting with the website https://vinapump.com/, you agree that your personal information will be collected and used as outlined in this Policy. If you do not agree, you may choose to stop providing us with your personal information.

We reserve the right to modify the content of this Privacy Policy at any time. Therefore, we encourage you to regularly review it to stay informed about any updates to ensure your rights are protected.

Purpose of Using Customer Information

Vinatesco uses the collected information to improve service quality and provide excellent experiences for customers. The purposes of use include:

• Confirming requests for product supply and usage.

• Verifying transactions involving the exchange of technical information online.

• Inviting customers to participate in surveys about products and services.

• Sending customers information about new products and promotional programs.

• Responding to customers’ inquiries and requests.

Scope of Access to Customer Information

Only authorized personnel of Vietnam Technical Service Co., Ltd. are allowed to access customers’ personal information to perform permitted tasks.

We absolutely do not sell or share customer information with third parties without the customer’s consent, except in special cases such as requests from legal authorities or to protect the safety of customers, employees, and the community.

Customers agree that, when necessary, the following individuals/organizations may have access to and collect their personal information: Management Board, event organizing companies, competent state authorities, market research companies, financial advisors, and auditing companies.

Duration of Personal Information Storage

Customers’ personal information is securely stored on the servers of Vietnam Technical Service Co., Ltd. We will retain this information until the customer requests its deletion or the customer logs in to delete it themselves.

Address for Handling Complaints

Vietnam Technical Service Co., Ltd.

• Address: No. 11, Military Political Academy Residential Area, Dai Mo Ward, Hanoi
• Hotline: 0948.134.000
• Email: sale@vinapump.com